At IPTELEVIEW, we strive to provide the best IPTV service to our customers. We understand that sometimes issues can arise, and you may require a refund. Please review our refund policy below to understand the conditions under which we issue refunds.
Refund Eligibility
- Refund Requests: We offer a 14-day money-back guarantee for all new subscriptions to our IPTV services. You must request a refund within 14 days of your initial purchase or renewal to be eligible for a refund.
- Non-Refundable Products: After 14 days, all payments are non-refundable. This includes renewals or any additional purchases made for extra services or features.
- Refund Process: To request a refund, please get in touch with our customer service team with your order details. Our support team will review your request and issue a refund if it falls within the 14-day window.
- Exceptions: Refunds will not be provided in cases where you have already received the service (i.e., used the IPTV service for any period), and your account violates our Terms of Service.
How to Request a Refund
To request a refund, please follow these steps:
- Please email us at contact@ipteleview.com with your account details, including the date of purchase and reason for refund.
- Our customer support team will review your request and respond within 3-5 business days.
- If your refund request is approved, the refund will be processed to your original payment method.
Refunds and Cancellations
- If you are eligible for a refund, the funds will be credited back to your payment method. Please note that it may take several business days for the refund to appear in your account, depending on your payment provider.
- We reserve the right to refuse refunds in cases of abuse, such as multiple refund requests or misuse of the service.
Contact Us
If you have any questions regarding our refund policy or need further assistance, feel free to reach out to us at:
- Email: contact@ipteleview.com
- Phone: +
Thank you for choosing IPTELEVIEW. We appreciate your business!